"Two guys from The Local Plumber came to our home and completed the plumbing work. It was fast, efficient, and they cleaned up. Our hot water heater busted and I called The Local Plumber, within three hours of the time that I called...the hot water heater project was completed. No mess and done professionally. We even had them do some other plumbing work my house needed."
"Being a first time homeowner you eventually need to find repair companies. The task can be daunting at times as you hope you find a knowledgeable company who will look out for your best interest and not take advantage of you.
We needed a plumber and after searching on Yelp I decided to check out The Local Plumber. There website had valuable information and even offered a 10% discount for time customers. There license checked out, and so I gave them a call. Bill was very pleasant and quickly answered my questions and was eager to obtain my business. I was first impressed that I was able to get a service time the very next day, and I was able to get a time that was convenient for me.
When hiring a service contractor, I find that it's the little things that matter. When the technicians arrived Keith introduced himself and his assistant and they both shook my hand. To me that is what professional service is about. Then, both technicians put shoe covers over their shoes. I really appreciate that especially since we have tile floors that get dirty easily. However, I've had other companies do the same thing. What really impressed me was that every single time the gentlemen went outside to get equipment they took the covers off and then put them back on each time they came inside. That was impressive. So many times I've had other companies put the shoe covers on when they come in the first time and they wear them outside and back an forth which defeats the purpose.
Keith patiently answered all my questions and quickly and efficiently made the repair. He gave me a magnet/business card without me asking for one which shows me he values my business and wants me to be a repeat customer. He even took the time to answer questions about a future repair we might make.
If you are looking for an efficient, courteous, professional, and knowledgeable company, The Local Plumber is for you."